Privacy Policy

Queensland Remote Aboriginal Media Aboriginal Corporation trading as Black Star Radio ("Black Star Radio", "we", "our", "us") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, hold, use and disclose personal information and how individuals may access or correct their personal information or make a privacy complaint.

This policy applies to our website (https://blackstarradio.com.au/), our Facebook and Instagram pages, our podcast "Stars and Stories", our streaming services including iHeartRadio, competitions and promotions, newsletter subscriptions, and all other interactions with Black Star Radio.

Personal Information We Collect

We may collect personal information (including information about an identified or reasonably identifiable individual) such as your name, email address, phone number, postal address (where required for prize delivery), social media handles, audio or photo submissions for competitions, IP address, device information and website usage data collected through cookies and analytics technologies.

We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that personal information has been collected from a person under 18 without appropriate consent, we will take reasonable steps to delete that information.

How We Collect Personal Information

We collect personal information directly from you when you submit a contact form, subscribe to our newsletter, enter a competition or promotion, opt in to marketing communications, interact with us on social media, stream our content, or visit our website.

We may also collect limited technical data automatically through cookies, analytics tools and similar technologies.

Cookies and Analytics

Our website uses cookies and third-party technologies, including Google Analytics, to understand website traffic and improve user experience. We also use security tools to protect our website from malicious activity and unauthorised access.

These tools may collect technical information such as IP addresses, browser type, device information, and usage data. You may manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

How We Use Personal Information

We may use personal information for purposes including:

• Responding to enquiries
• Administering competitions and contacting winners
• Delivering prizes
• Sending newsletters and marketing communications (where consent has been provided)
• Improving our services and website performance
• Meeting legal and regulatory obligations

We do not sell personal information to third parties.

Direct Marketing

We will only send marketing communications where you have opted in or where otherwise permitted by law. You may unsubscribe at any time using the unsubscribe link provided in our emails or by contacting us directly.

Disclosure of Personal Information

Personal information may be disclosed to authorised personnel including the Station Manager, administration staff, marketing team, presenters (for competition administration), web developers, IT support providers and approved external contractors where reasonably necessary for operational purposes.

We may disclose personal information to third-party service providers who assist us with website hosting, analytics, email marketing, streaming services, IT support, and competition prize fulfilment. We only disclose personal information where reasonably necessary for operational purposes or where consent has been provided.

Overseas Disclosure

Some third-party providers used by Black Star Radio may store or process personal information outside Australia, including in the United States and other countries.

We take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with Australian privacy laws. By providing your personal information, you acknowledge that overseas disclosure may occur in accordance with the Australian Privacy Principles.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information may be stored on secure hosting services, cloud-based systems, and password-protected platforms accessible only to authorised personnel.

While we implement reasonable safeguards, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

Competition and promotional data may be retained for record-keeping, auditing, promotional reference and legal compliance purposes. Marketing data is retained until you unsubscribe or request removal.

Notifiable Data Breaches

If an eligible data breach occurs, Black Star Radio will comply with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth), including notification to affected individuals and the Office of the Australian Information Commissioner (OAIC) where required by law.

Access, Correction and Complaints

You may request access to or correction of your personal information by contacting us using the details below. We will respond within a reasonable timeframe.

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us in writing. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website.

Contact Us

Black Star Radio
Queensland Remote Aboriginal Media Aboriginal Corporation
Website: https://blackstarradio.com.au
Email: manager@qram.com.au
Phone: (07) 4032 5022

Last updated March 2026.